The box I received was of very good quality, while the time between the order and having it shipped was very lengthy, the team did get back to me in a reasonable about of time when I questioned them on it. It seems like there was issues with the wood because supplier and the boxes needed to be re-done. But the team informed me they were working on resolving the issue and ensured that I would receive it within a given period. Overall, good service and box quality, but expect to wait a while to receive it.